About this policy
Velocite Limited (we, us, our) complies with the New Zealand Privacy Act 2020 (the Act) when dealing with personal information. Personal information is information about an identifiable individual (a natural person).
This policy sets out how we will collect, use, disclose and protect your personal information.
This policy does not limit or exclude any of your rights under the Act. If you wish to seek further information on the Act, see www.privacy.org.nz.
This privacy policy explains how your data is stored and used on the Velocite website and its sub-domains. Velocite has used WordPress to deliver our website. Any information you enter onto the platform is processed and held with Wordpress. You can see how your data is handled and stored by them in their privacy policies here.
How do we collect your personal data?
We collect personal information about you from:
- you, when you provide that personal information to us, including via the website and any related service, through any registration or subscription process, through any contact with us (e.g. telephone call or email), or when you buy or use our services.
- data provided by you through automated technologies or interactions with the Velocite website. We use Google Analytics, Tag Manager, Facebook Insights, Mailchimp Insights, WordPress Insights, and LinkedIn Insights to collect aggregated data on user usage.
- third parties where you have authorised this or the information is publicly available.
Information we collect
We will collect, process and store your data only if it is directly provided to us by you. Personal information covers any information which relates to you as an identifiable person. Below are examples of the type of data that this may include:
- “Identity Data” may include forenames and last name, personal or job title and position, location, or similar identifier.
- “Contact Data” may include physical address, email address and telephone number.
- “Transaction Data” may include requests for services you have made to us, or in relation to services that we have supplied to you.
- “Technical Data” may include internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices used to access this website.
- “Usage Data” may include enquiries submitted by you, information supplied, and how you use our website.
- “Marketing Data” may include details of any preference that you have advised us of in relation to marketing communications from us.
We may also collect non-personal data such as aggregated data which is data that may be obtained from your personal data, but which does not directly or indirectly identify you. This may include Profile and Usage Data detailing how you use Velocite’s website and areas that you have interacted with.
Data accuracy
It is important that the data that we hold about you is accurate and up to date. In the event that your data changes please notify us so that we can update our records.
Use of your information
We may hold and process personal data that you provide to us.
The information that we collect and store relating to you is primarily used:
- To enable us to provide services to you and to communicate with you. This may include Identity, Contact, and Transactional Data.
- To notify you about any changes to our business, such as improvements to Velocite or service/product changes, that may affect our service or relationship with you. This may include Identity and Contact Data.
- To notify you of any activities happening within the Velocite website including but not limited to new forum posts and updates in groups you are a member of. This may include all data. You may unsubscribe to receiving email campaigns from us.
- To market our services and products to you, including contacting you electronically.
- To improve the services and products that we provide to you.
- To gain feedback from you and to respond to communications from you, including a complaint.
- To conduct statistical analysis (on an anonymised basis).
- Where we need to comply with a legal obligation. This may include Identity, Contact, Transactional and Technical Data.
- For any other purpose authorised by you or the Act.
We will only use your personal data for a reason other than the purpose for which it was originally obtained if we consider that we need to use it for that other purpose and have a legitimate interest in doing so.
