Process Improvement and Digitisation
Session One: Introduction to Process Mapping
In this 20 min session you will:
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Understand Velocite Values
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Understand the concept of process mapping
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Complete your own internal business process map
Presenters: Steve Wilson and Anna Kelly- Velocite
Download a free toolkit to work through in this session by clicking the button below
Session Two: Identifying Pain Points and Root Cause Analysis
The following two videos cover the following:
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Understand the process of identifying pain points
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Identify pain points in their own internal business process
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Apply root cause analysis to the pain points identified
Presenters: Steve Wilson and Anna Kelly- Velocite
Download a free toolkit to work through in this session by clicking the button below
Session Three: Improvement Opportunities and Software Functionality
This session covers the following:
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Understand process of identifying improvement opportunities
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Identify improvement opportunities in their own internal business process
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Identify software functionality required to achieve desired state (business process with improvement opportunities realised).
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Create a software matrix
Presenters: Steve Wilson and Anna Kelly- Velocite
Download a free toolkit to work through in this session by clicking the button below
Session Four: Change Managment and Business Case
In this short video you will learn the following:
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Understand the challenges of change
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Understand the framework and key principles for change
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Develop a basic change management plan
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Develop a business case for change
Presenters: Steve Wilson and Anna Kelly- Velocite